Automation

Automation rules run server-side when issue events occur. No code required.

Rule Structure

WHEN  <trigger>
IF    <conditions>   (optional)
THEN  <actions>

Triggers

Trigger	Fires when
Issue Created	A new issue is created in the project
Status Changed	An issue transitions to a new status
Field Updated	A specific field value changes
Sprint Started	An active sprint begins
Sprint Completed	A sprint is closed

Conditions (optional)

Conditions filter which events actually fire the rule. Combine with AND or OR.

Examples: Priority = Urgent, Assignee is empty, Label contains "backend"

Actions

Action	What it does
Assign User	Sets the assignee
Set Status	Transitions the issue to a target status
Set Field	Updates any field to a fixed value
Add Comment	Posts a comment (supports {{issue.summary}} placeholders)
Create Sub-Issue	Creates a child issue with given type and summary
Send Notification	Pushes an in-app notification to a specific user or role

Creating a Rule

1. Open Project Settings → Automation
2. Click New Rule
3. Select a trigger
4. Optionally add condition groups
5. Add one or more actions
6. Save — the rule activates immediately